Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Fill out a contact or inquiry form
• Register for an account
• Request information about our services
• Participate in promotions or surveys

This information may include:

• Full name
• Email address
• Phone number
• Postal address
• Travel preferences and interests

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns. This information may include:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on our website
• Links clicked and actions taken
• Date and time of visits

1.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. For more information about our use of cookies, please see our Cookie Policy.

2. How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

• Providing, maintaining, and improving our website and services
• Processing and responding to your inquiries and requests
• Sending you newsletters, updates, and promotional materials
• Personalizing your experience on our website
• Analyzing usage patterns and trends to enhance user experience
• Protecting against unauthorized access and fraudulent activity
• Complying with legal obligations

3. Information Sharing and Disclosure

We may share your personal information in the following situations:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain its confidentiality.

3.2 Business Transfers

If Discover Australia is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will provide notice before your personal information becomes subject to a different privacy policy.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request).

3.4 Protection of Rights

We may disclose your information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information in certain circumstances.
• Restriction: You may request that we restrict the processing of your information.
• Data Portability: You may request a copy of your personal information in a structured, machine-readable format.
• Objection: You may object to our processing of your information based on our legitimate interests.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

5.1 Marketing Communications

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any email we send or by contacting us directly. Please note that we may still send you transactional or administrative emails related to your account or our services.

6. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our records.

7. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from your country's laws. By using our website or providing us with your personal information, you consent to the transfer of information to countries outside your country of residence.

8. Third-Party Links

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Discover Australia

123 Tourism Avenue

Sydney, NSW 2000

Australia

Email: [email protected]

Phone: +61 2 1234 5678